Your visit

The Parc Monceau International Clinic has at your disposal 2-bed and private rooms (extra charge). All rooms are equipped with bathroom facilities, television and direct line telephone.

Depending on availability you may be accommodated in a private room. On account of the fact that rooms in the clinic are always in high demand, it could happen that we are unable to accommodate you in your desired room type on arrival. We will nevertheless do our utmost to respect your wishes as soon as this becomes feasibly possible.

The clinic is a centre of care and healing: in the interests of staff and patients, quiet and respect for clinic rules are vital to ensure the comfort and safety of all patients.

For this reason, we ask that you :

· Do not smoke inside the clinic, and never in the rooms, which are equipped with medical gas canisters and smoke detectors,

· Control the volume of your radio and television sets so as not to disturb your neighbours,

· Act with the utmost discretion during visits.

Safety information :

· To avoid interference with medical equipment, the use of mobile telephones is forbidden in the clinic area. They should be switched off at all times.

· In the event of fire, evacuation plans and safety information are posted on each floor. In the interests of your safety and security you should study these carefully.

Visits :

Visiting hours are from 11:30am to 7:45pm. In the interests of your comfort and well-being, we ask that you limit visitor numbers to 2 visitors per room. Should it be necessary for you to receive treatment during visiting hours, visitors may be requested to briefly vacate the room. We remind you that in accordance with prefectoral law, children under the age of 15 years are not authorised to visit patients.

Any food or drink brought into the clinic must be approved by the nurse so as to prevent possible contraindications. You may request the religious leader of your preference by asking the Head Nurse.

Meals :

Meals are served by the catering service at approximately 8am, 12 noon and 6pm. You will be offered light refreshment mid-afternoon (extra charge).

You may select your meals from the Head Chef's menu. Should you have special dietary requirements or if you do not like a particular food, please tell a member of staff so that we can offer you an alternative dish. You may also order à la carte meals (extra charge).

Accompanying guests :

Accompanying guests may be accommodated with patients staying in private rooms on payment of a supplement.
Meals and drinks for accompanying guests can be delivered to any room. You will be billed on departure.

Television :

All rooms are equipped with a colour television. You will be given the remote control at reception on payment of a deposit which will be reimbursed to you on the day of your departure. Codiam, the company that co-ordinates this service, will visit your room to present the television service to you (25 channels).

Telephone :

If you so wish, you may request a direct line on your admission. A card phone is located in the clinic hall.

Fax :
You may receive faxes on 01 48 88 26 03. Ask the sender to clearly indicate your name and room number.

If you are sending a fax, the switchboard is at your service to supply you with paper and cover pages on request (extra charge).

You may also receive e-mails at contact@clinique-monceau.com . Ask the sender to clearly indicate your name and room number.

Newspapers and magazines :

Newspapers and magazines are available for purchase. You may request them from the service personnel when they visit your room.

Pain does not have to be inevitable :

In our clinic, our medical experts will undertake to bring your pain under control and will keep you well informed about your condition.

Pain does not exist without a reason. Pain can be prevented and treated. Do not suffer in silence. Do not be afraid to talk about your pain: your doctor will look to see what is causing it. There are many types of pain with different origins, durations and intensities… Mental suffering heightens pain. Talk to the care team about it. Everyone reacts differently to pain.

Evaluate your pain :

You will be given a small chart, on which you will be able to indicate the extent of your pain. We will show you how to use it on your arrival.